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SHIPPING & RETURNS
SHIPPING POLICY
Hi! First off thank you for taking the time to check out Big Dog Collar Company! Once you check out on our website, your dog collar is boxed here in our workshop in Vermont and placed in the mail for you by the end of the current business week and shipped right to your doorstep.
EXCHANGE POLICY
Oh no! What happened?
Hardware failure?
If a rivet slips or a buckle breaks on your BigDog Collar Company gear we offer discounts towards replacement gear to keep you and your dog moving forward.
Please email, a picture of your damaged collar and a brief description of what happened to bigdogcollarcompany@gmail.com !
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